Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period will expire fourteen days after the day on which you, or a third party other than the carrier and designated by you, acquire physical possession of the goods. If multiple goods from a single order are delivered separately, the withdrawal period begins on the day on which you, or a third party other than the carrier and designated by you, acquire physical possession of the last item.
To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement. You can do this, for example, using one of the following methods:
1. Withdraw online
You can submit your notice of withdrawal directly using our online form.
If you use this online function, we will send you an acknowledgement of receipt by email without delay, including information about the content of your notice of withdrawal and the date and time it was received.
2. Withdraw by email
Send your unequivocal notice of withdrawal to [email protected].
3. Withdraw by post
Send your unequivocal notice of withdrawal to:
Comazo GmbH + Co. KG
Martin-Luther-Straße 1
72461 Albstadt
Germany
You may use the model withdrawal form below, but you are not required to do so. Any other unequivocal statement is also sufficient.
You can reach us by phone on +49 7432 7019-168.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of your right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (except for any supplementary costs arising from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we are informed of your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment that you used for the original transaction, unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of the reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is earlier.
Returning the goods
You must send back or hand over the goods without undue delay and in any event no later than fourteen days from the day on which you inform us of your withdrawal from this contract, to:
Comazo Herstellerverkauf
Raiffeisenstr. 6
78658 Zimmern
Germany
The deadline is met if you send back the goods before the period of fourteen days has expired.
We will bear the cost of returning the goods within Germany. For returns from outside Germany, you will bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from handling beyond what is necessary to establish their nature, characteristics and functioning.
Model withdrawal form
If you wish to withdraw from the contract, please complete and return this form.
To:
Comazo GmbH + Co. KG
Martin-Luther-Straße 1
72461 Albstadt
Germany
Email:
[email protected]
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*) / for the provision of the following service (*):
________________________________________________
Ordered on (*) / received on (*):
________________________________________________
Name of consumer(s):
________________________________________________
Address of consumer(s):
________________________________________________
________________________________________________
Signature of consumer(s) (only if this form is submitted on paper):
________________________________________________
Date:
________________________________________________
(*) Delete as appropriate.