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My account

Attention: Due to the changeover to a new online store system on April 10, 2024, the password for all Comazo accounts created before this date could unfortunately not be transferred for data protection reasons.

In this case, please generate a new password under the link “I have forgotten my password” in the login area.

How do I create a customer account? 
To create a customer account, simply click on “Login” or “Register” at the top right of the customer account icon. Then enter your personal details and follow the instructions to create your account.

What are the advantages of a customer account?
A customer account gives you quick and easy access to your order history, allows you to save delivery addresses for future purchases and manage your personal data.

How do I change my personal data? 
Log in to your customer account and click on “Personal data”. There you can edit your personal data such as name, password and e-mail address.

How do I check the status of my orders?
After logging in, you can view the status of your current and past orders under “Orders”.

Can I save multiple delivery addresses? 
Yes, you can save several delivery addresses in your customer account under “Addresses” and use them for different orders.

How can I change my password?
To change your password, log in to your customer account and go to “Personal profile”. There you will find the option to change your password.

Can I track my orders? 
Yes, you can track the status of your orders by logging into your customer account and clicking on “Orders” under “My account”.

How can I delete my customer account?

To delete your customer account, please contact our customer service. We will help you to deactivate your account.

What do I do if I have forgotten my password?
If you have forgotten your password, simply click on “I have forgotten my password” on the login page. You will then receive instructions on how to reset your password.

If you have any further questions or need support, don't hesitate to contact our customer service. We will be happy to help you!