About Comazo & Our Stores
What makes comazo|earth organic underwear special?
With comazo|earth, we combine comfortable underwear with our commitment to responsible production. To achieve this, we use fairly traded organic cotton.
You can find out which certifications, such as GOTS and Fairtrade, apply to your chosen item and check its fabric composition on the relevant product page.
You can find more information about our labels and standards under “Certifications”.
How does Comazo promote responsible working conditions?
We are committed to protecting workers’ rights and promoting responsible working conditions. We reject child labour and forced labour.
Our approach is guided by the amfori BSCI Code of Conduct. This covers, among other things, the prohibition of child labour and forced labour, fair remuneration, reasonable working hours, and workplace health and safety.
As part of amfori BSCI, working conditions at participating production facilities are regularly assessed through audits. The aim is to identify potential issues and drive improvements.
Where can I find a Comazo store near me?
Our store directory on the website lists our Comazo store locations, including addresses and opening hours.
Our in-store teams will be happy to help you choose your favourite underwear and offer personal advice on sizing and fit.
Please note that product ranges, availability and promotions may differ between our stores and the online shop.
Is my chosen item also available in a Comazo store?
Item availability may differ between our online shop and our stores. An item available online is therefore not necessarily available in every store.
It is best to contact your preferred store directly before visiting. If possible, provide the product number and your preferred size and colour so our team can check availability for you.
You can find the contact details in our store directory on the website.
How can I contact Comazo customer service?
We will be happy to help with any questions about your online order or our online shop:
- Email: [email protected]
- Phone: +49 7432 7019-168
- Customer service hours: Monday to Friday, from 9 am to 4 pm
You can also send us a message using the contact form on our website. For questions about an order, please include your order number if possible so we can look into your request more quickly.
For questions about an in-store purchase, please contact the relevant Comazo store directly. You can find the contact details in our store directory.